Community Engagement and Inclusion

Extension Education

To provide lifelong learning opportunities for the public and serve the needs of local residents, Chihlee University of Technology established the Division of Extension Education. In addition to collaborating with the government on vocational training programs to cultivate professional talents aligned with industry needs, the University offers free community lectures, promotes sustainable learning for seniors, new immigrants, veterans and their families, and residents, and organizes winter and summer camps during school breaks to enhance the quality of life in neighboring communities. Based on the distinctive strengths of each academic department and in line with industry trends, the University plans and offers a wide variety of educational programs, continually widening its extension education course offerings and realizing the vision of a “sustainable learning society.”

Library

The University Library not only offers a rich collection of resources but also serves as an important hub for community development and friendly engagement. During its hours of operation, the Library provides a quiet and comfortable study environment, welcoming community residents and the public. Community members and external visitors are encouraged to bring valid identification to access and make full use of the Library’s resources

Open Campus Space

As a neighborly and community-friendly institution, Chihlee University of Technology opens its campus athletic facilities—including the track and field, volleyball court, tennis court, basketball court, and golf practice range—for use by local residents during the mornings. The University also provides two pedestrian gates with unrestricted access, offering convenient shortcuts and allowing community members to enjoy the beauty of the campus.

For community outreach, the University maintains a LINE messaging group with local representatives (borough chiefs) to facilitate communication. In addition to actively inviting them to school anniversary events, year-end gatherings, and continuing education courses, the University also encourages students to engage in community services such as environmental cleanups. The campus also serves as a polling station to promote civic participation. The University maintains close, friendly relationships with the community by providing daily necessities for low-income households and international students as a gesture of mutual support.

The University has established vehicle parking and underground parking management regulations. In February 2025, a smart parking identification system was implemented in the underground parking lot, allowing spaces to be reserved for external units and event guests on weekends, thereby giving more access to campus facilities and alleviating parking difficulties.

Regulations are also in place for the rental of campus facilities, including large conference rooms, lecture halls, performance venues, specialized classrooms, general classrooms, computer labs, athletic fields, and multipurpose halls. These facilities are available for rent by public agencies and community organizations,maximizing campusresource utilization and increasing University revenue. Income from facility rentalsis used to enhance and improve teaching and life on campus.

Student Volunteering and Social Education

Chihlee University of Technology actively promotes student volunteering and social education. In addition to integrating service learning into regular curriculum, the University deepens the realization of SDG targets through non-regular volunteer programs and diverse volunteer activities. Students are encouraged to take the initiative in social care, fostering a sense of responsibility and civic awareness, and demonstrating the positive impact of education.

Case Study 1: Wazihwei Beach Cleanup (SDG 14)

The University’s Chongde Volunteer Club organized a beach cleanup at the Wazihwei Nature Reserve in Bali District, New Taipei City. By participating in the cleanup, students gained hands-on experience and a deeper understanding of marine environments, which not only raised awareness of the importance of environmental sustainability, but also motivated them to act for marine conservation.

Case 2: Changqing Village Volunteer Service (SDG11)

The student union of the University organized a volunteer activity. In performing the service, students go to Bodhi Evergreen Village in Nantou. By accompanying the elderly and assisting in village affairs, they not only practiced the spirit of care, but also hoped to provide more community services for the elderly in an increasingly aging society, creating a friendlier and warmer living environment.

Case 3: International Volunteer Club for Disadvantaged Children in Pursuit of Studies, Zhuo Mama Dog Farm Volunteer Work (SDG4 and SDG15)

The Sunshine International Volunteer Club of our University has been carrying out the "Dream Plan" in nearby primary schools for a long time, using theirspare time to actively help disadvantaged students. Displaying the warmth of education,they accompany them in their academic journey. At the same time, every semester, they also go to the Zhuomamama Dog Farm in Neihu as volunteers to create a cleaner and safer living environment for stray animals. At the same time, they combine ecological conservation and sustainable development education to cultivate students' attention to animal protection. We hope that every volunteer can become an exponent of bio-diversity.

Case 4: Northern Thailand International Volunteer Group (SDG4, SDG10)

From July to mid-August 2024, the University's Northern Thailand International Volunteer Team went to Chiang Rai, Thailand, for a 23-day service. The team actively collected resources through charity sales and corporate cooperation. To find money for children's scholarships, the team continued to seek financial support through donations. Their joint efforts extended to the surrounding villages with Guangfu High School in Northern Thailand, continuing to provide volunteer services in drug rehabilitation centers and field surveys. They are committed to bringing about a future of barrier-free education to every child and making the local communities more sustainable.

University Social Responsibility (USR) Practice Program

In 108 Academic Year, Chihlee University of Technology established the Office of University Social Responsibility and formed the University Social Responsibility Promotion Committee (USR Promotion Committee). Each year, academic departments, colleges, and divisions propose USR topics and budgets, which are reviewed and integrated by the Office of University Social Responsibility and the Higher Education Sprout Project Promotion Committee. The USR Promotion Committee is responsible for planning the overall USR strategies and performing quality assurance of the University’s USR initiatives.

In 113 Academic Year, the University revised its organizational regulations to officially establish the University Social Responsibility Promotion Center (USR Promotion Center) under the Secretariat. The USR Promotion Center coordinates the development of university-wide social responsibility initiatives, facilitating vertical and horizontal integration across projects, enhancing added value, expanding off-campus engagement, and creating a community-oriented operational mechanism. Each USR project team is responsible for communicating and coordinating with community groups, field sites, and external partners. The USR Promotion Center monitors project progress and effectiveness, with each USR project leader setting detailed work items and checkpoints, and providing weekly progress reports to ensure effective project management.

USR Goals and Missions

In its medium- and long-term institutional development plan, the University aligns with the three core strategies of USR: "local engagement," "talent cultivation," and "sustainable development," and has defined key objectives and missions for implementing USR in institutional operations:

1. Local Engagement – Revitalizing Urban and Rural Sustainable Development: Both the Banqiao (Main) Campus and the Tamsui (Second) Campus are located in New Taipei City. Through USR projects, the University strengthens connections among faculty, students, and the community, supporting local industry transformation and upgrading. Key initiatives include establishing international tourism experiential platforms, promoting agri-food education, SDGs-oriented sustainable urban and rural tours, services for urban renewal and redevelopment, and advancing local revitalization and industrial value.

2. Talent Cultivation – Advancing Educational Equity: In response to industry needs and government policy, the University incorporates industry-relevant skills and competencies, focusing on developing "smart business sustainable green talent" and social enterprise incubation. Students are guided to integrate their academic expertise with social service for mutually beneficial outcomes. Key tasks include developing USR credit programs, implementing experiential learning, optimizing sustainability and social practice courses, promoting the Orange Economy skills enhancement program, collaborating with rural communities and supporting disadvantaged children, and fostering diverse and lifelong sustainability education to fully realize the University's social responsibility.

3. Sustainable Development – Social Care and Value Creation: In an attempt to balance environmental, economic, and social factors, the University continues to promote local sustainable development, cultivating professionals with interdisciplinary technical competencies and a strong sense of social responsibility. Key initiatives include intergenerational engagement, services for active aging, green tourism, urban renewal, net-zero transformation, promotion of the "3-Zero Mission" (zero poverty, zero unemployment, and zero net carbon emissions), and supporting youth in the development of social enterprises to achieve comprehensive local revitalization.

Promotion Strategies and Implementation of USR

To ensure the sustainable advancement of USR initiatives, the USR Promotion Committee is chaired by the President, with the Dean of Research and Development serving as Executive Director. The committee integrates academic and administrative units to collaboratively plan and implement USR projects. To strengthen project advocacy, facilitate coordination with external organizations, and effectively monitor performance, the USR Promotion Center serves as a platform for the overall development of USR initiatives. It promotes the development of regional USR networks and coordinates administrative support, advocacy and promotional activities, event planning, and interdisciplinary collaboration.

The University aspires to become a “model USR university in Northern Taiwan,” focusing on three strategic pillars: “local engagement,” “talent cultivation,” and “sustainable development.” By integrating concrete practices from the Higher Education Sprout Project, the University is committed to the long-term and sustainable development of social responsibility, ensuring alignment and relevance between project implementation and social responsibility issues.

Case Study 5: Intergenerational Micro-Community Medical Escort Project for Community Well-Being (SDG 3, SDG 4, SDG 10)

This project centers on “Intergenerational Integration × Community Care Points,” addressing the needs of a super-aged society through interdisciplinary collaboration and innovative service mechanisms. It continuously advances health promotion for seniors and intergenerational inclusion.

Highlight 1: Establishing a Robust Network of Borough Chief Support and Expanding Senior Care Impact The project has successfully signed Memorandums of Understanding with 24 boroughs in New Taipei City (such as Xingfu Borough, Xiangshe Borough, etc.) and has set up medical escort service stations at 21 borough offices, ensuring the service reaches all corners of the community.

Highlight 2: Recognized by Public Sector and Academia—Promoting Smart Health Care The project received recognition from the Social Affairs Department of New Taipei City and established the “Chihlee Sustainable Community Practice Advisory Team,” guiding 114 senior care points in Banqiao and Xinzhuang. In cooperation with the Community Health Development Center of Far Eastern Memorial Hospital, the project also promoted health education and active living activities. Supported by the National Health Research Institutes, the project became the sole partner for the “Elderly Technology—Smart Technology Integrated Community Health Care and Living Support Program” in the medical escort category, pioneering an AI smart-matching senior medical escort solution in the Fuzhou Public Housing Complex of New Taipei City and establishing an innovative smart health care model for seniors.

Highlight 3: Establishing a Flagship Senior Care Point and Demonstrating School-Community Synergy The University established the “Intergenerational Community Learning Base” as a flagship senior care point, integrating various senior activity and health promotion services. The project also promotes micro-communities for intergenerational engagement, with students and seniors jointly designing and implementing activities, thereby strengthening intergenerational interaction and achieving mutual benefit between the University and the community.

Highlight 4: Mobile Senior Medical Escort Services Provide Warmth and Care The project offers omni-channel (online and offline) real-time medical escort services, serving approximately 2,500 seniors to date, and has provided continued care for 188 elderly individuals living alone. Additional services include accompaniment for vaccinations, 1966 hotline assistance, and case referrals from health centers, thereby effectively reducing the burden on public agencies.

Highlight 5: Promoting the Orange Industry Micro-Credit Program to Cultivate Professional Talent for the Elderly Care Industry To enhance students’ professional abilities in senior care services, the University launched the “Orange Industry Service Micro-Credit Program,” which integrates professional course modules from various departments, allowing students to flexibly choose learning paths and strengthen interdisciplinary skills. In 2024, this program stood out among 123 courses in the “TOP 100 Skills—Curriculum and Teaching Division” competition and was selected as one of the top 20 courses, demonstrating teaching excellence.

Highlight 6: Innovative Interdisciplinary Teaching Promotes Intergenerational Interaction and Competition Results Interdisciplinary activities such as combining the senior choir with student-designed intergenerational games have successfully served over 60 seniors, with 54 students and seniors participating, promoting generational interaction and communication. Students’ outstanding projects have repeatedly won national awards—for example, the “Smart Medicine Safe for All” project won third place in the USPACE 2024 National Youth Future Creation Competition and successfully obtained a patent, demonstrating innovation and practical application value.

Highlight 7: Developing Smart Matching and Senior-Friendly Environments—Becoming a Hub for Senior Well-being in New Taipei City The project promotes smart senior services, utilizing the sports facilities in the newly constructed Chengxin Hall for disability delay and health-promotion activities. Its excellent outcomes have attracted government attention, and the team was invited to present the project at Banqiao District borough chief meetings. The project also facilitated collaboration with the National Health Research Institutes, Taipei Medical University, and Heping Hospital, planning smart matching solutions and further promoting dementia medical escort services, thereby building a comprehensive health support system for the elderly.

Through these efforts, Chihlee University of Technology is steadily becoming a major hub for senior well-being in New Taipei City, deepening university social responsibility with innovative social practice models, and creating a brighter future for the elderly.

Case Study 6: “The Queen’s Call”—Wanli-Jinshan International Tourism Experimental Co-Creation Platform (SDG 8, SDG 11, SDG 12)

This project focuses on the Wanli and Jinshan regions, addressing local challenges such as sluggish economic development, insufficient employment opportunities, and youth outmigration through innovative, interdisciplinary strategies. The project integrates three national strategies: “Making Taiwan a Global Tourism Leader,” “Green Growth and 2050 Net-Zero Transition,” and “Establishing Local Revitalization Corridors.” By combining local culture with international resources, the initiative aims to establish a model for sustainable development, cultivate interdisciplinary talent with both global vision and local innovation, and drive the transformation of local industries and communities.

Key Achievements:

Highlight 1: Winner of the 2025 6th Global Views Monthly USR Industry Co-Creation Award for Excellence With innovative strategies and models, this project has promoted regional tourism industry integration and talent cultivation, demonstrating higher education’s leadership and effectiveness in advancing social responsibility and industrial innovation.

Highlight 2: Promoting International Collaboration Between New Taipei City Government and JTB, Japan Partnering with JTB Corporation, Japan’s largest travel agency, the project has successfully hosted over 300 Japanese students for cultural and nature expeditions in Jinshan District, New Taipei City, further establishing Taiwan’s brand as an international tourist destination.

Highlight 3: Featured as USR Best Practice by the Ministry of Education In 2024, the project was selected as a USR best practice case by the Ministry of Education’s USR Promotion Center and featured in DOCKing Magazine.

Highlight 4: Winner of the National Community “Golden Star Award” The project assisted Jinbaoli Cihugong Temple in Jinshan District, New Taipei City in establishing the “Mazu Love Charity Platform,” integrating initiatives such as “Mazu Aerial Vegetable Garden,” “Mazu Farmers’ Market,” and “Qiansui Coffee.” This achievement earned the “Golden Star Award”—granted to only 15 communities nationwide—representing high recognition for community revitalization and public welfare, and demonstrating the significant potential and impact of social enterprises in addressing local issues and advancing social justice.

Highlight 5: Annual Support from New Taipei City Urban and Rural Development Bureau The project has received funding for five consecutive years from the New Taipei City Urban and Rural Development Bureau’s “Community Planner Program,” successfully completing 13 spatial renovation projects in the Wanli-Jinshan area. This underscores the project’s commitment to environmental sustainability and spatial regeneration, with annual projects upgrading local landscapes and community spaces, attracting more domestic and international tourists, forming an industry ecosystem, and strengthening the region’s vision for sustainable and environmentally friendly development.

Highlight 6: Outstanding Student Achievements in Competitions Students have excelled in various competitions, such as winning Honorable Mention in the “National Tourism Elite Itinerary Design Competition” for the project “Golden Fishing Romance: Let’s Go Wild,” and receiving accolades in the “Sinyi Realty Community Building King” and “National Self-Directed Learning Competitions.” The integration of academic study with hands-on practice allows students to learn to solve real-world problems and advance local revitalization strategies, infusing new energy and momentum into sustainable development.

Highlight 7: Academic and Practical Exploration of Sustainable Tourism Development in Taiwan Five faculty members on the project team have completed diverse faculty promotions and jointly published 7 academic papers. The twoway feedback between academic research and practical case studies has not only enhanced the international competitiveness of local tourism, but also further advanced the overall process of cultural, economic, and environmental sustainability in Taiwan.